FAQS
How Can We Assist?
At AR MERCH, the complete satisfaction of our customers is our top priority. Check out some of our frequently asked questions below to get the information you’re looking for. Contact us with any other thoughts or questions.
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It has been a few days since I placed my order and have only received an order confirmation.
Our dispatch processing time is 3-6 working days (not incl. weekends and public holidays) from the point of purchase. You will receive a dispatch notification email within this period of time.
Please note due to the seasonal spike in orders, dispatch times may differ to those originally stated. We appreciate your patience during this time, please note you will receive an email update once your order has been dispatched.
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WHAT ARE THE PAYMENT OPTIONS?
We accept all major debit and credit cards. We also except paypal payments , and also payments via Instagram
WHAT IS YOUR RETURN POLICY?
We have a 7day policy for returns, you can only return to size up or size down , or if any faults are found on the clothing , all tags have to remain intact and you must email arclothingwear@gmail.com to alert our team
Do you offer tracking numbers for your customers orders
Great news yes we do, in order to obtain it simply dm us on our ig @allreal_merch you will get a reply witihin 1 hr